Frequently Asked Questions
When will I get my package?
Packages should arrive within 7-30 days.
What are the shipping charges?
Shipping is FREE within the United States and Canada, and only $5 internationally.
Help - I selected the wrong shipping address!
Please contact us within 24 hours of placing your order under the Contact tab on our website.
Is there any hidden fees I have to pay?
No extra hidden fees are ever applied.
Can I return or exchange my order?
Orders can always be cancelled by contacting us within 24 hours of placing an order.
Once the product arrives it can be sent back and refunded or exchanged if faulty.
- Contact us with your order information and the reason for a return or refund.
- Our team will follow up as soon as possible with an address to ship the product back to.
- Once the product arrives it will inspected for damage and if none is found a refund will be issued or a replacement will be sent.
*Please note that products must be sent undamaged and with the original packaging to be refunded.*